Free Shipping to US on all orders

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Shipping Policy

Cookerknife is only for the US market, the order is shipped from our China warehouse, after the order leaves our warehouse, the delivery time depends on the carrier service. Additional delays are expected for international clearance/clearance orders.

 

All delivery dates below are estimates. While we do our best to ensure that we ship as quickly as possible, delivery times may be affected by the carrier and COVID-19.

 

Free Shipping

 

Free Shipping to the US.

 

Delivery Time = Processing time + Shipping time

Processing time = 1- 2 Working Days

Shipping time = 9 - 13 Working Days

 

 

Taxs

 

You don't need to pay customs duties, you only need to pay for the product.

 

 

Notice:

 

* All our products are delivered via FedEx, DHL and UPS.

 

* We do not support express options, but we will choose the nearest and fastest logistics carrier to your location to arrange the delivery of your order.

 

* After the product is shipped, your mailbox will receive the logistics information belonging to your order, which is convenient for you to check the logistics progress.

 

* Estimated working days from when you place an order on the website to when it is received. Working days do not include Saturdays, Sundays or holidays. This time includes processing and shipping times for your order. Estimated delivery time in remote areas will be longer, specific estimated delivery times vary by region.

 

* If you purchase our multi-pack or bundle set, we will arrange the shipment together, and the products you receive will be individually packaged.

 

* We currently only support shipping to the United States. Orders from other countries and regions are currently not supported.

 

If there is any problem during shipping (such as delayed or unreceived item) or after receiving the item, please feel free to contact us, our customer service representative will provide you with a satisfactory solution. Email: cookerknife@outlook.com

 

 

COVID-19 Shipment Escalation Notice:

 

During the epidemic, the logistics company may take longer than usual to process your package, and the tracking information may not be updated for 1-2 days. Please allow the Post Office more time to deliver your package and update your tracking information. In the meantime, you can always email cookerknife@outlook.com to check the status of your order. The estimated arrival time of your order may be adjusted according to the actual situation, sorry for the inconvenience caused.

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